2017-18年報

導師正在指導「裝修水喉工（中級工藝測試）基礎證書」課程 學員，裝設廁所水箱及馬桶。 Trainers were giving guidance to trainees from “Foundation Certificate in Plumber Training for Interior Renovation (Intermediate Trade Test)” on the installation of toilet tank and bowl. Service Quality Control For service quality control, our ERB Manpower Development Scheme had successfully passed the onsite management audit of ERB “Comprehensive Annual Audit System” and achieved “Level one”, the highest ranking. Moreover, our ERB Manpower Development Scheme also received “A” grades in annual surprise inspections and annual lesson observation. Our Society was one of the fourteen ERB training bodies awarded the Certificate of Recognition for the Outstanding Performance of Course Quality for five consecutive years by ERB, among more than 90 training bodies. We participated in the 10th ERB Manpower Development Scheme Award Presentation and the Society won the “ERB Outstanding Award for Placement Services”. At the same time, our employers received the “ERB Merit Award for Employers”. Professional Development In response to the professional development need of our frontline staff, we conducted regular supervision and study groups on the theme of “Reality Therapy” to facilitate its application on casework, group work and trainings. In order to enhance the counselling and assessment skills of our frontline workers, we invited Mr. Andrew Liu, our Clinical Psychologist, to provide trainings on the “Satir Model”. To further strengthen the cooperation among services, we collaborated with Vitality Place and Kowloon West Social Service Centre to organise case conferences for exchanging opinions on case management. In addition, we conducted workshops on “Career Development Workshop” and “Animal Assisted Therapy Workshop” in order to equip frontline staff with relevant skills. Course Development In terms of course development, we organised new ERB “Foundation Certificate in Plumber Training for Interior Renovation (Intermediate Trade Test)” and CSD funded “Foundation Certificate in Pet Sitter Training” for prisoners in correctional institutions. We also offered ERB “First-Hire-Then-Train” Scheme – “Foundation Certificate in Environmental Hygiene Training (Part-time)” for general public. 服務質素監察 在服務質素監察方面，本服務之僱員再培訓局 「人才發展計劃」成功通過 ERB 「綜合性週年審計 系統」實地審計，並取得「第一級」的最佳評級。 另外，本會於 ERB 年度突擊巡查綜合評分及年度 整體觀課均取得「 A 」級成績。 在 90 多間培訓機構當中，本會是其中 14 間榮獲 僱員再培訓局頒發課程質素表現持續優異嘉許 狀，以表揚本培訓機構連續 5 年在課程質素方面 取得優異成績。 此外，本會參與第十屆僱員再培訓局「人才發展 計劃」頒獎禮，我們榮獲「 ERB 就業服務獎」。本 會僱主亦獲頒發「 ERB 優異僱主獎」。 專業發展 為配合前線同工的專業發展，我們定期安排「現 實治療法」督導及研習小組，以支援同工在個 案、小組及培訓工作上之應用。 此外，我們邀請本會臨床心理學家廖承輝先生 為同工提供「沙維雅模式」的培訓，提升同工在 個案輔導及評估的技巧。 為繼續加強服務間之合作，我們與龍澄坊及九 龍西社會服務中心合作舉行個案會議，交流個 案工作手法。 另外，我們舉辦「生涯規劃工作坊」及「寵物輔導 治療工作坊」，為前線同工裝備相關技巧。 課程發展 課程發展方面，我們在懲教院所內新增僱員再 培訓局「裝修水喉工（中級工藝測試）基礎證書」及 懲教署自資「寵物褓母基礎證書」；並為公眾人 | 78 |