善導會 2023-2024年報

12 ㊥㼬剚 SideBySide 籏䎍✲㜡デ Chief Executive’s Report ⢵䎃շ㻜⹡麌⡲䭸䒸ո⟃⿻շչ㛇燊 剦鰳鎯箻铭玑պ㛆鎯䩛ⱁո㼟缺陼䧭捀 薊铃⿻Ⱖ➮铃鎊雊㢵⯋停酓涸剪⹡⢪ 欽罏⛳剤堥剚鎯箻䧭捀剦鰳㣐⢪ず儘 ❠剚涮㾝չ鹎ꥣ剦鰳鎯箻铭玑պ⟃仍 ꡀ♶ず剪⹡⢪欽罏⿮莅涸堥剚ㄤ鹎♧姿 䲿⼮湱ꡠ䪮䊫ㄤ濼陏 涮㾝ꅾ럊✳ 䒊用爢剚剪⹡兰腋剪⹡垸䒭 ⶾ⫊濼䞕撑곃⿻䫒鷠⸂垸㘗䊺꬗䥰欽 倴䧮⦛涸剪⹡⚥䲿⣘佅䭰䚍⿻⟃⮛⹴ 捀劥涸橇㞯⟃鵔䱺「ⶾ⫊䕧갠➃㡦涸 ꨾宠鸒麕㼟ⶾ⫊濼䞕⾲⵱輑Ⰵ剪⹡ 䧮⦛䒊用✫㺢ず椚䗱⛓呥卺⟃佅䭰剪⹡ ⢪欽罏涸Ꟁ劍䐁䗂⿻⼿⸔➮⦛䒊用ꯅ䚍 չ爢剚兰腋㻜뀿㹔պ姻㖈䒊用⚥⡲捀 ♧⦐㢵㼠噠涸⦸陾⺫䭍荆䎯漛㼬⚺⟤ 爢䊨荆䎯䗱椚㷸㹻瘞鑪㻜뀿㹔傌㖈 㛆肬չ爢剚兰腋罏պ腋㣁䥰㼩醳꧹爢 剚⹛䢀⚛㔐䥰♶ず剪⹡꨾宠涸㼠噠➃㡦 爢剚兰腋㻜뀿㹔㼟僽⤛鹎䭰糵㷸绢ㄤ黠 䥰俒⻋涸ꅾ銴䊨Ⱘ⢪㆞䊨腋㣁㖈鴾鸠 隶⻋涸爢剚橇㞯⚥⡲ⴀ剤佪㔐䥰 Additionally, we are translating our operational guidelines and training protocols into English and other languages, offering service users from diverse ethnic backgrounds the opportunity to be trained as peer ambassadors. Meanwhile, an advanced peer course will be developed to broaden user participation in peer ambassador training and enhance skills development. Strategic Plan (2) — Development of social intelligence with a database of “up-to-date solutions The Trauma-Informed Care and Resilience Model has been fully adopted and applied across our service delivery. It offers a supportive, strengths-based environment that addresses the needs of individuals impacted by trauma. By embedding trauma-informed principles in service provision, we have established a compassionate framework emphasising empathy and supporting long-term recovery and resilience. The Social Intelligence LAB is currently being established as a multidisciplinary initiative that includes clinical supervisors, social workers, clinical psychologists, and others. This lab is designed to cultivate “social intelligencers”—professionals adept at navigating complex social dynamics and responding to diverse service needs. The Social Intelligence LAB will be instrumental in fostering a culture of continuous learning and adaptability, equipping our staff to respond effectively within a rapidly changing social landscape.