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Key messages in response to the fire incident

2025.11.27

Key messages in response to the fire incident:

1. Common reactions

2. Normal Reactions to an Abnormal Situation

3. Simple self-care tips

4. Seeking professional help as needed

 

1. Common reactions

Survivors can have a wide range of reactions to disaster. Some reactions will occur immediately, and others will be continuing for some time afterward.

  • Body: fast heartbeat, sweating, chest tightness, shortness of breath, headache, tense muscles, upset stomach, trouble sleeping or nightmares.
  • Emotions: anxiety, fear, sadness, feeling helpless, easily annoyed, mood swings, feeling very tired or breaking down in tears.
  • Thoughts: hard to focus, poor memory, replaying the fire scenes in your mind, worrying too much about safety, feeling guilty or powerless.
  • Behaviour: avoiding news or places about the fire, withdrawing from others, eating much more or less, smoking or drinking to escape.

 

2. Normal Reactions to an Abnormal Situation

The abovementioned reactions are normal and common and can be considered as “Normal Reactions to an Abnormal Situation”. They may affect you and your colleagues to different degrees. Usually, most people will recover well over time, especially if they can restore their basic needs and receive support,

 

3. Simple self-help tips

  • Keep a regular routine: meals, sleep, and movement at similar times each day.
  • Limit how often you watch or share fire-related photos and videos.
  • Talk with family and friends; share feelings and support each other.
  • Use simple calming methods: slow breathing, short walks, light exercise, music, or hobbies you enjoy.
  • Self-monitor your reactions and need for resources/support.

 

4. Seeking professional help as needed

  • If emotions feel too strong or out of control, contact a counsellor, social worker, doctor, or mental health hotline.

Note: It is vital to make sure that severely distressed people are not left alone. Try to keep them safe until the reaction passes or until you can find help from health personnel, local leaders or other community members in the area.

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